We currently ship worldwide for FREE.
After you place an order, you will receive a confirmation email with details of your order. However, your order will only be processed once we have received your proof of payment. Please ensure that you send this to firstname.lastname@example.org as soon as possible to facilitate a speedy response.
Our international orders are usually delivered within 5-7 working days for most countries. In rare cases, it takes a bit longer. The maximum is usually two weeks – if it takes longer for your order to arrive, you can contact us (email@example.com).
Yes, you can follow your order with track code which we’ll send to your email address. You’ll receive this code as soon as we have transferred your order to postal services.
If you’d like to change or cancel an order that you’ve placed previously, we kindly ask you to contact us (firstname.lastname@example.org). Please always include your name and order number, we can help you as quickly as possible.
Certainly, Most of our customers who order our bags as gifts. Sent as a gift, simply indicate it upon ordering.
Our prices including shipping rates are in US Dollars (USD), All taxes and duties have been included in our prices.
Please note that depending on your local regulations regarding imports, shipments can be subject to import fees and taxes which are due on arrival.
We accept PayPal and major credit cards including Visa, MasterCard and American Express. Please select PayPal Option upon checkout to pay by credit card.
We are not able to directly exchange items, so if you decide to return and you would like a different item, we will issue a store credit that you can place a new order.
We cannot be held responsible for any items lost in transit and recommend you use a trackable service when returning your order, and shipping cost of return will be paid by you.
If dispatched after 14 working days, we will issue store credit at our discretion. Please note that shipping costs and import fees are not refundable.
For wholesale information please contact email@example.com